Mail alias in OpenERP 7
I think lots of people have confusion over mail alias including me.
So, here i try to describe mail alias in OpenERP.
For mail configure in OpenERP
- First of all configure mail servers both incoming and outgoing.
- now from the Setting > General Setting configure "Alias Domain"(catch-all email domain redirected to this openerp server domain)
Now very important thing how openerp mail alias work
so in this case you have to configure catch all on your mail server.
What id catchall ?
Mail server provide facility like catchall which will handle all mail with domain means here i try to explain with example that may
be useful to you :
Ex. Company domain name :
now someone send a mail to email@example.com now there is no any xxx mail address defined in the @domain.com so these kind of mails are
handled under catchall.
Now, in openerp server you have to define both address one is original and second one catchall which will fetch-out all mail.
Why its needed ?
Because whenever we create any project or etc than there is automatically created alias.
Suppose we created new project user alias set as firstname.lastname@example.org
user add followers and send a notification so there is set sender name email@example.com, receiver a valid mail id, and in reply to there is project alias set.
So, if a customer reply to that mail than he face the problem as undelivered mail if there is no any catchall defined.
Now, if we defined catchall than the message will automatically fetched and appended to particular object.
We hope this information will helpful to you.